Frequently Asked Questions
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Company FAQ
Who are DH Lab?
DH Lab is a leading provider of high-quality laboratory equipment and scientific solutions, serving laboratories across Ireland since 1958. With over six decades of experience, we have established long-standing relationships with customers and developed an extensive global network of suppliers to source the finest products. Operating from our warehouses in Belfast and Dublin, we offer a comprehensive range of equipment and services to meet diverse laboratory needs.
What products does DH Lab offer?
We offer a comprehensive range of laboratory equipment, including air samplers, blending tools, centrifugation solutions, and more. Our product line-up features top laboratory equipment brands such as Analytik Jena, Eppendorf, Thermo Fisher Scientific, and others. For more information visit our ‘Products‘ page
Which industries does DH Lab serve?
DH Lab serves a broad spectrum of industries, including pharmaceuticals, biopharmaceuticals, nutrition and beverages, and high-value manufacturing.
What support services does DH Lab provide?
We offer comprehensive support for our laboratory solutions, including FAQs, guides, troubleshooting, and customer service for your laboratory equipment and solutions.
Does DH Lab offer maintenance services?
Yes, DH Lab provides both unplanned and preventative maintenance services to ensure optimal performance of your laboratory equipment. Our expert team offers tailored solutions to meet your equipment needs and address unexpected equipment failures.
Is DH Lab UKAS accredited?
Yes, DH Lab offers UKAS accreditation services, ensuring compliance with UKAS standards for certification, testing, and inspection.
How can I contact DH Lab?
You can get in touch with us through our Contact Page to discuss your requirements or request a quote
Product FAQ
Are DH Lab products suitable for pharmaceutical-grade environments?
Yes. Many of the products we offer are GMP-compliant and suitable for use in pharmaceutical, biotechnology, and other regulated environments. Our team is also available to help you select equipment that meets specific regulatory and environmental requirements.
Can DH Lab help me choose the right product for my lab?
Absolutely. With over 60 years of experience in the laboratory industry, our team offers expert guidance to help you select equipment that fits your workflow, budget, and technical requirements. Whether you’re a start-up or a global manufacturer, we’re here to support your lab’s success.
Do you provide installation and setup services for purchased equipment?
Yes, we offer full installation and commissioning services for most equipment we supply. Our team ensures your equipment is installed correctly, validated, and ready for use according to the manufacturer’s specifications and industry best practices.
Can I get spare parts or accessories for DH Lab equipment?
Yes. We stock and source a wide range of genuine spare parts and accessories for the equipment we distribute. If you need a specific item, our team can help you locate and order it promptly.
What are some of your most popular product categories?
Some of our most in-demand categories include:
Centrifugation: microcentrifuges, refrigerated units, and high-speed models.
Temperature Control: incubators, ovens, environmental chambers, and cryogenic storage.
Sample Preparation: homogenizers, mixers, shakers, and ultrasonic processors.
Air & Surface Testing: air samplers, particle counters, and microbial testing tools.
You can view our full product categories here.
Do you work with specific brands?
Yes, we are proud to distribute and support equipment from some of the most trusted names in the industry. These partnerships allow us to offer cutting-edge products with strong manufacturer support.